Our Services
We are proud that we manufacture jewellery on-site; allowing us to provide superior advice and craftsmanship for your hand-made custom pieces or repairs.


Jewellery remaking & repairs
Drawing on out extensive experience and highly-qualified in-house staff, we can carry out repairs and restoration of antique and modern pieces to ensure that your jewellery continues to look good and is functional.
Our repair services, include, but are not limited to:
ring resizing
claw repairs
gemstone polishing
stone replacement and setting
pearl and bead re-threading
supply and fitting of all components
clasps, fittings etc.
rhodium plating
jewellery restoration
chain repairs
cleaning
polishing
Creating Custom Made Jewellery
A hand-made piece of jewellery is perfect for a gift to mark a significant life event or an indulgence in something beautiful. For whatever reason, we love making custom pieces and our team can guide you through the steps. From design until completion, we aim to make the process a rewarding and enjoyable experience.
Whether the inspiration starts with an heirloom piece, a photograph or an idea, your journey with Stephens & Miller begins with a one-on-one consultation with one of our jewellery specialists to best understand your needs. Our in-house gemmologists will then dedicate time to select the right gemstone for your creation and invite you to make a selection at a viewing.
At the next stage, we aim to complete the design by working on the details and developing some concept drawings. As with all steps in the process, we will provide the best advice and share our experiences so that you will have a long-lasting and treasure piece.
Once the final design is approved, we will then start crafting your one-off piece. Behind the scene, we continue to provide a close attention to detail and care to exceed our clients’ satisfaction and create a piece that is will impress and be cherished for a lifetime, and beyond.
Design and Making Process
Step two
Design the piece & select stones
Step One
Explore with gemstone or heirloom pieces
Step Four
Make your custom piece
Step three
Review the design
Jewellery Care Guide
We have compiled a free guide on how to best care for your jewellery.